To bring government services closer to Filipinos, Robinsons Land Corporation’s (RLC) Robinsons Malls and the Department of Foreign Affairs (DFA), launched the newly expanded and modernized Department of Foreign Affairs (DFA) NCR Central Consular Office on June 10, 2025, at Robinsons Galleria, Quezon City.

Strategically located in one of the metro's most accessible malls, the upgraded consular office offers a significantly larger and more streamlined space, designed to enhance service delivery and accommodate a higher volume of applicants daily. With improved facilities and a more efficient layout, the office now caters to an increased volume of passport and consular service applications, delivering a faster and more comfortable experience for the public.

"The opening of our DFA NCR Central office at Robinsons Galleria is part of our ongoing initiative to improve service quality and workplace conditions. Having our offices at convenient locations like Robinsons Malls helps improve employee welfare and public satisfaction," said DFA-OCA Assistant Secretary Ma. Antonina M. Mendoza-Oblena during her keynote speech.

The opening ceremony was attended by government and private sector leaders, including DFA Office of Consular Affairs (OCA) Assistant Secretary Ma. Antonina M. Mendoza-Oblena, Quezon City 3rd District Representative Franz S. Pumaren, Quezon City Vice Mayor Gian Carlo G. Sotto, DFA Consular Office Coordinating Division (COCD) Acting Director Atty. Manuel C. Ayap, and CO NCR Central Head Maria Luisa L. Remulla.

Representing Robinsons Land Corporation were Joel S. Lumanlan, Vice President for Operations and Marketing; Irving L. Wu, External Affairs Director; and Atty. Jose Luis Aliling, Corporate Affairs Director.

"Through our Lingkod Pinoy Centers, Robinsons Malls and the DFA continue to make government services more accessible, convenient and safe for the Filipinos. The expansion of the DFA NCR Central office at Robinsons Galleria reflects our shared commitment to providing better customer experiences for all the communities that we serve," said Joel Lumanlan, Vice President for Operations and Marketing of Robinsons Malls.

On its first day of operations, the DFA NCR Central Consular Office successfully processed over 115 passport applications, a clear testament to the demand for accessible government services. This initiative in Quezon City follows the recent successful expansion of the DFA Consular Office in General Santos, inaugurated on May 20, 2025, at Robinsons GenSan. The improved office features larger processing areas and better customer flow, serving 291 clients for passport applications on opening day alone.

Both offices are open to the public from Monday to Friday, 10:00 AM to 5:00 PM.

With these developments, Robinsons Malls continues to solidify its role as a trusted partner of the government in delivering essential services closer, faster, and better for every Filipino.

For more information and updates on government services available at Robinsons Malls, follow their official social media channels.

Leaders from Robinsons Land Corporation and the Department of Foreign Affairs join Quezon City officials for the launch of the DFA Consular Office at Robinsons Galleria 

From left to right: Atty. Jose Luis Aliling - Corporate Affairs Director, Robinsons Land Corporation, Mr. Irving L. Wu - External Affairs Director - Commercial Center Division, Robinsons Land Corporation, Atty. Manuel C. Ayap - Acting Director, Consular Office Coordinating Division (COCD), Hon. Franz S. Pumaren - Representative, 3rd District of Quezon City, Hon. Ma. Antonina M. Mendoza-Oblena - Assistant Secretary, Office of Consular Affairs, Mr. Joel S. Lumanlan - Vice President - Operations & Marketing, Robinsons Land Corporation, Hon. Gian Carlo G. Sotto - Vice Mayor, Quezon City, Ms. Maria Luisa L. Remulla - Head of Consular Office, Office of Consular Affairs - CO NCR Central 

From left to right: Hon. Franz S. Pumaren - Representative, 3rd District of Quezon City, Hon. Ma. Antonina M. Mendoza-Oblena - Assistant Secretary, Office of Consular Affairs, Mr. Joel S. Lumanlan - Vice President - Operations & Marketing, Robinsons Land Corporation, Hon. Gian Carlo G. Sotto - Vice Mayor, Quezon City, Ms. Maria Luisa L. Remulla - Head of Consular Office, Office of Consular Affairs - CO NCR Central during the opening of the DFA Consular Office at Robinsons Galleria. 

The new DFA Consular Office at Robinsons Galleria welcomes its first passport applicants 

From left to right: Ms. Maria Luisa L. Remulla - Head of Consular Office, Office of Consular Affairs - CO NCR Central, Ms. Celia Bermudez Cadiz (Courtesy Lane Applicant), Hon. Ma. Antonina M. Mendoza-Oblena - Assistant Secretary, Office of Consular Affairs, Mr. Joel S. Lumanlan - Vice President - Operations & Marketing, Robinsons Land Corporation